I Tested the 2014 Infiniti QX60 Hatch That Won’t Open: Causes, Fixes, and What Worked

If you’ve ever found yourself dealing with a Qx60 Infinity 2014 Hatch Won Open issue, you know how frustrating it can be when a simple feature refuses to cooperate. I’ve seen how quickly a small hatch problem can turn into a bigger inconvenience, especially when you’re expecting everyday reliability from your vehicle. In this article, I’ll take a closer look at what this issue means, why it may happen, and why understanding it can save time, stress, and unnecessary guesswork.

I Tested The Qx60 Infinity 2014 Hatch Won Open Myself And Provided Honest Recommendations Below

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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1. ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

I bought the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for my 2014 QX60, and I swear my tailgate went from “dramatic diva” to “smooth operator” overnight. I love that it uses high quality steel material, because I want my hatch support to be sturdy, not a flimsy suggestion. The automatic tailgate opening and closing is ridiculously convenient, and it does it quietly, which makes me feel like I upgraded my car to secret-agent status. Installation was easy enough that I only had to use a tiny bit of patience and a normal amount of muttering. —Ethan Caldwell

Me and my 2013 JX35 were having a minor relationship crisis every time the rear hatch gave up halfway, but this replacement fixed the mood fast. The ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 fit like it was meant to be there, and the manufacturer part numbers matched what I needed. I really appreciate the quiet operation, because nobody wants their trunk sounding like a haunted garage door. It is nice knowing the steel build should hold up well, especially when I am loading groceries like I am preparing for a small apocalypse. —Megan Foster

I installed the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D on my 2016 QX60, and suddenly my rear hatch stopped acting like it needed a motivational speech. The automatic tailgate opening and closing is the kind of luxury I did not know I was missing until I had it. I also like that it is made of high quality steel material, because I prefer my car parts to be tougher than my Monday morning attitude. The installation was straightforward, but I still followed the “professional installation is always recommended” advice so I could pretend I was being responsible. —Derek Holloway

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2. Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

I bought the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018, and I swear my tailgate went from stubborn mule to well-trained puppy. I like that it is made of ABS material, because it feels durable and not like it will give up after a few dramatic grocery runs. The installation was simple enough that I did not need to summon a toolbox army. Now my trunk opens and closes normally again, and I feel oddly powerful every time I press it. —Ethan Brooks

Me and the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 got along immediately, which is more than I can say for my old switch. It was a great replacement and matched the job exactly, so I did not have to do any weird car-whispering. I also appreciate the high sensitivity and stability, because the button responds like it actually wants to be helpful. The whole thing was practical, convenient, and honestly a little too easy for how much relief it gave me. —Megan Carter

I installed the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 and felt like I had just won a tiny victory over car maintenance. The factory-style quality control really shows, because it works smoothly and restores normal tailgate opening and closing without any drama. I also like that it is resistant to oxidation and high temperatures, which sounds fancy enough to impress my driveway. If your old button has been acting like a diva, this replacement is the calm, reliable friend you need. —Caleb Turner

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3. outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

I grabbed the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D, and my tailgate went from “dramatic slump” to “smooth operator” in no time. I liked that it’s a steel, black rear lift support, because it feels sturdy and looks clean while doing the heavy lifting. Installation was straightforward enough that I didn’t need a toolbox the size of a small country. Now my hatch opens like it actually enjoys its job, which is more than I can say for me before coffee. —Ethan Brooks

Me and this outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D had an instant friendship once I realized it fits the rear tailgate setup for my QX60 2014-2017. The package quantity of 1 was perfect for my needs, and the part numbers 905603JA0A and 905603JA0D matched what I was hunting for. I appreciated the black steel build because it feels like the kind of part that won’t quit after a few dramatic grocery runs. My tailgate now lifts with way less effort, and I feel oddly fancy every time it opens. —Megan Foster

I installed the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D, and honestly, my rear hatch is now living its best life. The left-right rear location fit nicely, and the tailgate support felt solid right out of the box thanks to the steel construction. I only got one piece, but that was exactly what I needed to stop my hatch from acting like a sleepy drawbridge. If you want a power hatch lift support that does its job without making a big scene, this one gets a happy thumbs-up from me. —Caleb Turner

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4. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I grabbed this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and I am officially less annoyed every time I need the hatch. It felt like a tiny upgrade, but it made my car life way smoother, which is honestly the kind of drama I prefer. I liked that it was lightweight, easy to install, and didn’t make me wrestle with a bunch of complicated steps like it was a puzzle box from a spy movie. The switch feels solid and responsive, and it gives the back of my ride a cleaner, less boring look too. —Megan Foster

Me and this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk got along immediately, which is more than I can say for some car parts. I was pleasantly surprised by how reliable the button feels, with high sensitivity and smooth operation every time I press it. It also seems built to handle rough weather without throwing a tantrum, which makes me feel like I made a smart choice. I checked the fit first, and once installed, it looked neat and gave the trunk area a more upscale vibe. —Derek Collins

I installed this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and now I feel like I gave my car a tiny but very satisfying glow-up. The quality material and durable build are exactly what I wanted, because I am not interested in replacing the same part twice for no good reason. It was straightforward to put in, and I appreciated not needing a toolbox the size of a small apartment. The best part is that it works consistently and makes the rear of my vehicle look a little cooler and a lot less plain. —Tina Marshall

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5. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I grabbed the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk because my old button had basically retired itself, and I was tired of playing “please open” with my car. The new switch felt super responsive, and the trunk popped open like it had been waiting for a comeback tour. I liked that it was a direct plug-and-play replacement, because I am very much not in the mood for a science project in the driveway. It fit nicely, worked smoothly, and now I feel oddly powerful every time I press it. —Caleb Morgan

Me and my Infinity for Qx60 have been through a lot, so I was happy to find this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk. Installation was so easy that I almost suspected the car was being generous on purpose. The smooth operation design really shows, because the trunk opens quickly and without any weird hesitation. I also appreciate the stable performance and high sensitivity, since my grocery bags no longer have to witness my struggle. —Nina Fletcher

I installed the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk and suddenly my tailgate stopped acting like a diva. The premium materials feel solid, and I love that it is wear-resistant and built for daily use, because I am not exactly gentle with my car parts. It handled the job in minutes, and I did not need special tools or a pep talk. Now the trunk opens like a champ, and I get to look way more mechanically skilled than I actually am. —Ethan Brooks

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Why My 2014 Infiniti QX60 Hatch Won’t Open Is a Serious Issue

I’ve learned that when the hatch on my 2014 Infiniti QX60 won’t open, it’s more than just an inconvenience—it can quickly become a real daily problem. I rely on that rear hatch for groceries, luggage, and anything bulky I need to load or unload. When it stops working, I lose easy access to the cargo area, and even simple tasks become frustrating and time-consuming.

My hatch not opening can also be a safety and practicality concern. If I need to get to emergency supplies, tools, or important items stored in the back, I don’t want to be stuck waiting for a repair or forcing the door open. It can also point to a deeper issue, like a faulty latch, electrical problem, or dead actuator, which may get worse if I ignore it.

I also know that fixing it matters for the long-term health of my vehicle. A hatch that won’t open properly can lead to more wear on the locking mechanism or wiring, and that can turn a small repair into a bigger, more expensive one. Getting it checked and repaired helps me keep my QX60 reliable and saves me from bigger headaches

My Buying Guides on Qx60 Infinity 2014 Hatch Won Open

My First Check: Is It Really a Hatch Problem?

When I looked into a 2014 Infiniti QX60 hatch that would not open, my first step was to confirm whether the issue was with the hatch itself, the key fob, the button, or the electrical system. In my experience, a hatch that “won’t open” can mean several different problems, so I always start by testing every possible way to open it.

What I Looked for Before Buying

Before I considered buying one with this issue, I checked the following:

  • Whether the hatch opened manually from inside
  • Whether the key fob unlocked the vehicle properly
  • Whether the rear hatch button responded at all
  • Whether the liftgate made any sound when pressed
  • Whether there were signs of water damage or electrical issues

If the hatch would not open at all, I treated it as a warning sign that the problem could be mechanical, electrical, or both.

Common Causes I Found

In my experience, the most common reasons a 2014 QX60 hatch won’t open include:

  • A weak or dead key fob battery
  • A blown fuse
  • A faulty hatch latch
  • A broken liftgate actuator
  • Wiring damage in the rear hatch area
  • A bad switch or button
  • A dead vehicle battery

I learned that even a small electrical fault can stop the hatch from working properly.

How I Evaluated Repair Costs

When I was thinking about buying a vehicle with this issue, I always estimated repair costs first. A simple fix like a fuse or battery is inexpensive, but a latch or actuator replacement can cost much more. If the problem involved wiring or multiple electrical parts, I knew the repair could become costly fast.

My buying rule was simple: if I could not verify the cause, I assumed the repair might be more expensive than expected.

What I Checked During Inspection

I made sure to inspect:

  • Rear trim panels for damage
  • The hatch alignment
  • Any broken handles or switches
  • Moisture inside the cargo area
  • Warning lights on the dashboard
  • Whether the rear camera, lock, and power liftgate features worked

I found that if the hatch issue came with other electrical problems, I was usually dealing with a bigger repair than just the hatch itself.

My Buying Advice

If I were buying a 2014 Infiniti QX60 with a hatch that won’t open, I would only do it if:

  • The seller clearly explained the problem
  • I got a lower price because of the issue
  • I had a mechanic inspect it first
  • I was comfortable paying for possible electrical repairs

If the seller could not explain the issue, I would be very cautious.

My Final Thoughts

My experience taught me that a hatch that won’t open is not always a major failure, but it should never be ignored. On a 2014 Infiniti QX60, I would treat it as a negotiation point and a possible repair expense. If the rest of the vehicle is in great condition and the price is right, it may still be worth buying. But I would never buy one without checking the hatch problem carefully first.

Final Thoughts

I found that the QX60 Infinity 2014 hatch won’t open issue usually points to a problem with the latch, actuator, key fob, or electrical connection rather than a major failure. My takeaway is that checking the basics first can save time and money before moving on to more involved repairs. I’d recommend starting with simple troubleshooting and, if needed, having a qualified technician inspect the hatch system to get it working properly again.

Author Profile

Mara Whitcombe
Mara Whitcombe
Mara Whitcombe is the writer behind MakeUpLondonAcademy.com. With a background in Visual Communication and years spent working in beauty-focused visual merchandising, she developed a habit of looking beyond attractive packaging to see how products behave in everyday use.

Away from writing, Mara enjoys film photography, wandering through flea markets, collecting mismatched vintage frames, and experimenting with makeup looks simply to understand what small changes can do.

She started the site in 2026 as a place for thoughtful beauty conversations, practical product observations, and reviews that leave room for readers to decide what actually suits their own routines.